A Managed Service Provider (MSP) is a company that manages an organization’s contingent workforce and staffing vendors. The MSP acts as a single point of contact for recruiting, vendor management, compliance, reporting, and workforce operations, often using a VMS.
In staffing, an MSP oversees multiple recruitment agencies, distributes job requisitions, monitors vendor performance, ensures compliance, negotiates rates, and manages contractor onboarding and offboarding. Staffing agencies typically submit candidates to the MSP rather than directly to the end client.
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